Refund Policy

Because all our products are custom-made to your specifications, all sales are final.

However, if your item arrives damaged or there's an error on our part (e.g., incorrect name or design), we’ll gladly offer a replacement or refund.

To report an issue, please contact us at [your email] within 7 days of delivery with photos of the item and packaging.

We do not offer refunds for customer errors (e.g., spelling mistakes submitted in order forms). If you're unsure about your design, contact us before ordering — we're happy to help.